Privacy Policy


Learn Dutch Online

Privacy Policy


Protecting and respecting your privacy is for Learn Dutch Online of the utmost importance. The website www.leernederlandsonline.nl is owned and operated by M&P Angels Network BV KVK 75037599.(we, we are).

Company Information
Address: Winthontlaan 200, 3526 KV Utrecht, The Netherlands

Chamber of Commerce details: KVK 65614739 Vestigingsnr. 000034447369.

This Privacy Policy explains what personal information we collect, why we collect personal information about people who visit our website, how we use it and the conditions under which we would disclose it to others. It also provides details of how we keep it secure and how you can access your information.



CONSENT

By visiting our website or choosing to provide us with your personal information you agree and consent to this Privacy Policy.

When you make a purchase on behalf of another person, you undertake and will ensure that the individual whose customer data is supplied to Learn Dutch Blended has authorized the disclosure, is informed of and consents to the terms and conditions of this Privacy Policy.



COLLECTION OF INFORMATION

When you use our website, certain non-personal information is collected such as browser type, language preference, geographical location and IP addresses. This may be through the use of cookies.

We collect personal information from you when you register on our website, contact us by telephone, by email or when you fill out a registration form in person.

We collect information when you register or submit an enquiry on our website or purchase an online course such as first name, last name, email, phone number, nationality, country and your organization name (if applicable).

If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • To fulfill any agreement we have with you, including purchasing courses, confirming your schedule, contacting you if there are changes to your course schedule, and responding to your enquiries or requests.
  • To keep you informed about our products and services, special offers and events.
  • To notify you about changes or updates to Learn Dutch Online and other products and services.
  • In order to conduct customer satisfaction surveys to get feedback on the quality of our products and services and ways to improve them.
  • For direct marketing and to customize the content and advertising which you see, this may involve the use of cookies (See ‘Cookie Policy’ below) and personalize our communication with you based on the information you provided.
  • Comply with our legal obligations and administrative purposes including accounting, billing and auditing.



RETENTION OF INFORMATION

Learn Dutch Online will retain customer data for as long as it is necessary to fulfill the purpose for which it was collected, the legal or business purposes of Learn Dutch Online, or as required by relevant Dutch laws

We also retain your information to make your future interactions with us convenient and to personalize communication and the products and services offered to you.



UPDATING PERSONAL INFORMATION

The accuracy of your information is important to us. If you are concerned that the information we have collected about you is incorrect or outdated, please contact us at that email address: privacy@leernederlandsonline.nl. These rights do not affect any legal rights that you may have in applicable legislation.



ACCESSING YOUR PERSONAL INFORMATION

In compliance with Dutch Laws, you have the right to access personal information we keep about you, whether the data is being processed, and supplement information about the processing. All requests must be made in writing. Send an e-mail to request a copy to privacy@leernederlandsonline.nl with the following information: your name, detail of your request and any details which may help us locate the information which is the subject of your request. To protect your privacy and security, we may require you to verify your identity.

There may be a reasonable administrative-cost fee, for some requests, to the extent permitted by applicable laws.



HOW WE PROTECT YOUR INFORMATION

We invest significant resources in maintaining the security and confidentiality of personal information.

We follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access to that information. Customer data are stored in our secure server which requires security authentication to access

Our websites are secured using an SSL Certificate. It secures all data as it is passed from your browser to our website’s server. Nevertheless, there is no transfer method via the internet and no method of electronic storage which is 100% safe. We take all reasonable steps to protect your personal information but cannot guarantee the security of any data you disclose to us by email or online.

Stored data on our internal systems are protected via firewall. Access is only given to specific users via access control both on ‘user level’ and ‘network level’.



COOKIE POLICY

By visiting the leernederlandsonline.nl website, you agree and consent that we and third parties can store and access IP addresses, cookies, and use other tracking methods to collect aggregated data about website usage.

We use cookies to provide you with personalized content, improve your online experience and tailor our advertising and communications to you.

A visit to a page on the Learn Dutch Online website may generate the following types of cookies: site performance cookies, analytics cookies and advertising cookies.

Modern browsers allow you to manage your cookie settings. You can accept all cookies, none of them accept or receive a notification when a cookie is placed.



DATA PROTECTION

The nature of the Services provided by Learn Dutch Online means that we will obtain, use and disclose (together "Use") certain information about you ("Data"). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.

  • When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.
  • We may also use the above Data, and similar Data you provide us in response to surveys, to aggregate user profiles and provide you with communications. We will not pass any personal data onto anyone outside of Learn Dutch Online.
  • To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.
  • We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser's interaction with the Website.
  • Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.
  • Learn Dutch Online endeavor to take all reasonable steps to protect your personal Data including the use of encryption technology but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting online over the internet and will not hold us responsible for any breach of security.
  • Learn Dutch Blended may supplement the information that you provide with information we receive from third parties.
  • If you wish to change or update the Data we hold about you, please e-mail us at: privacy@leernederlandsonline.nl.



LINKS

Learn Dutch Online may provide links to other third-party websites, and other websites may provide links to the Learn Dutch Online website. Third-party websites operate according to their own terms of use and privacy policies. Learn Dutch Online has no control over such third-party websites, and therefore you acknowledge and agree that Learn Dutch Online is not responsible for the availability of such third-party sites, and does not endorse, and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites. You further acknowledge and agree that Learn Dutch Online will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, or other materials on or available from such sites.



CHANGES TO THIS PRIVACY POLICY

We may change this policy from time to time without notice and the updated version will be posted on this page. Please check this page regularly to ensure that you are aware of the changes.



CONTACT US

If you have questions, concerns or feedback regarding our Privacy Policy, you can contact us here: privacy@leernederlandsonline.nl.